withdrawal

Important foreword:

Since we mainly offer usage rights for laser shows in digital form on this page, these digital products are excluded from revocation, provided they have been delivered.

 

Right of return / right of withdrawal

The following instruction on revocation applies to consumers and is a contractual component.

You have the right to cancel this contract within 1 month without giving any reason.
The cancellation period is 1 month from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
In order to exercise your right of cancellation, you must inform us of your decision to cancel this contract by means of a clear declaration (e.g. a letter sent by post, fax or email).
If you make use of this option, we will immediately send you a confirmation (e.g. by e-mail) of the receipt of such a cancellation.
In order to meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

The revocation must be sent to:

TH-Laser – Tobias Höfer Veranstaltungstechnik
Owner: Tobias Höfer
Gartenstraße 8
97348 Markt Einersheim
Deutschland
Tel.: +4915110104729
Email: info@pangolinshows.eu

 

Consequences of withdrawal

If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than 1 month from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of 1 month has expired. You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Exclusion of withdrawal

The right of withdrawal does not apply to distance contracts …

… for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, e.g. Ready-made textile goods, or goods that have been individually created from various individual products.
… for the delivery of goods if, due to their nature, they were inseparably mixed with other goods after delivery, e.g. Software updates or software licenses.
… for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been opened or removed after delivery.